Call us on 8313 3000 or log a request via the MyIT Portal. If you have any questions or would like advice before upgrading your Mac, you can contact the Service Desk or book in an appointment to have your Mac upgraded by one of our support staff. Please refer to Apple's How to Upgrade guide. MacOS Ventura is the current supported operating system installed on all new Mac computers and free to upgrade to on most current model Macs We highly recommend upgrading your version of macOS as soon as possible. Apple will stop releasing security updates and the catalogue of University standard software may become incompatible as developers move to support current operating systems. MacOS 11 Big Sur – End of Support, late 2023Īpple will end support for macOS 11 Big Sur in late 2023. We highly recommend upgrading your macOS version immediately

These systems will be subject to restricted or disabled network and service access.

MacOS Catalina– End of Support, September 2022Īpple has ended support for macOS 10.15 Catalina and Macs running this will no longer receive security updates or support for standard University software. IT End User Computing Device Guidelines.Technology Strategy and Governance Committee.Remote Access via Virtual Private Network (VPN).Removing the Service Desk Email Channels.

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