This is especially true if you have installed a newer version of Windows 11.

Outdated drivers: Usually, when your computer is running outdated drivers, it may cause applications like Zoom to crash.

When you schedule this policy as desired, you can create a message to inform your users that Zoom updates only occur outside of the use of the client and therefore it is possible the patch could occur upon restarting the device.4 Summing Up Why Does Zoom Keeps Crashing on Windows 11?īefore we get into how to fix the issue, let’s look at some of the possible causes behind Zoom crashing on Windows 11. For the basics of creating a policy, see Managing Policies. You can set up a Patch Only policy, filter for the appropriate patch, and schedule it to be applied outside of working hours. Your workflow and use of the Zoom client will determine how you schedule the update and how you notify users.

You can decide to patch Zoom with a separate policy that focuses on the patch schedule. Additionally, you can navigate to the Overview Report and it will reflect the pending patch in the list of Available Patches. From the Bulk Actions menu, select Patch. If you are not using the Zoom client for a meeting, from here you can decide to immediately apply the patch. The patch for Zoom will show as Update Available in the Status column. You can also view scheduled patches from the Software section of the Device Details page.

Viewing scheduled updates from the Device Details page If you are not using the client, you can immediately patch by clicking Actions → Patch Now. When a version of Zoom listed has a patch available, it will be highlighted in the Impacted column. To view a scheduled patch, go to the Software page and search for Zoom.

Viewing scheduled updates from the Software page Because updates to the Zoom conferencing software require a restart of the client, the operation can only be successful when a meeting is not in progress. The patch will be updated the next time the policy runs if a meeting is not in progress. Your meeting will remain uninterrupted and Automox will show that the patch is still scheduled. You might see that a patch for Zoom will fail if a meeting is held during the patch window for Zoom. When using Zoom on Windows, the client will only be patched when a meeting is not in progress.

Zoom updates for windows